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Leading the field of Enterprise Feedback Management

Demand for EFM solutions is constantly growing, as organizations increasingly appreciate the importance of feedback. Our Attentive™ EFM Solutions Suite provides ongoing Enterprise Feedback, empowering organizational attentivity and customer-centricity. Customer experience and quality of service are improved, boosting customer loyalty and retention.


An innovative modular EFM suite that monitors, consolidates, processes and manages feedback across the entire organizational spectrum.


A constant stream of high resolution customer feedback, providing team leaders and managers access to customers´ opinions and perceptions.


The missing link needed to complete the CRM loop. Your CRM develops customer centricity and attentivity, enabling it to tell you what the customer really wants.  
          Download recent article about Event Driven Feedback in Service Organizations 

 


Ransys Ltd. has signed an agreement with Old Mutual Healthcare to install its unique system in the company’s service centers in South Africa.
April 2008
Click Ransys - OMH Deal to read the full press release
Ransys Ltd. and Charter UK have signed a strategic cooperation agreement to provide a combined solution for managing customer satisfaction feedback.
March 2008
Click Ransys - Charter UK agreement to read the full press release
Ransys Ltd. was sited by Gartner Research as one of the 7 leading vendors of Enterprise Feedback Management solutions.
March 2008
Click Ransys in Gartner report to see the full press release
DMG Consultancy Consultancy LLC chose Ransys Ltd. as one of the 8 leading global vendors of contact center survying systems in its recent Report
Tuesday January 15th
Click Ransys in DMG report to see the full press release
Ransys will sponsor a case study "Measuring and Improving Customer Experience using Event Driven Feedback".
January 31st, 2008 - Enhancing Customer Experience in Financial Services event, Vienna
Click Ransys in Vienna to log into the event´s web site 
Listen to what Ransys’ CEO, Ran Erhard, has to say (on Video) about :"how to improve your organizational overall performance". 
November 2007
Click improve overall performance to watch the video
Ransys’ Executive VP & Co-Founder, Guy Yogev, speaks (in Hebrew) on the Israeli Radio about the importance of getting feedback from your customers.
Tuesday November 13th - Reshet Beit, Israeli Radio
Click Guy´s insights to download the complete MP3 file
Photos from Ransys Annual Conference 2007
Thursday October 18th, 8:00 – 14:00, Sheraton City Tower, Ramat–Gan
Click Ransys Conference Photos to see the Photo Gallery from the conferernce
Deloitte Israel named Ransys Ltd as one of the 50 fastest growing technology companies in Israel
Monday October 29th, Hilton Tel-Aviv
Click Deloitte Israel for the full report
Ransys Ltd. is an Exhibitor at Microsoft Convergence 2007 in Copenhagen.
Come visit Ransys’ exhibition stand at the Microsoft Convergence 2007 on 23–25 October 2007, and get acquainted with Attentive™ CSD, Ransys’ new solution for Microsoft Dynamics CRM.
Click Microsoft Convergence for the full report
Breaking News from the UK, 22.8.07
Ransys Ltd. was chosen by North Yorkshire County Council home pageto deliver an EFM system.
Click NYCC for the full report
Ransys Ltd. and Microsoft signs a new cooperation agreement
Tel-Aviv 26/6/07 - Microsoft has announced it has signed an agreement with Ransys Ltd. to incorporate its Attentive™ CSD solutions into Microsoft´s Dynamics CRM system.
Click New cooperation with Microsoft for the full report
Ransys Ltd. launches Attentive™ CSD with Microsoft EMEA
Tel-Aviv 26/6/07 - Ransys Ltd. Launch Attentive™ CSD, A solution for Microsoft Dynamics CRM 3.0 with Microsoft EMEA; Daniel Tian-Sio-Po, Platform Evangelist Dynamics-ASCEND TITAN
Click Attentive™ CSD launch for the full report