According to a Gartner Research, Ransys Feedback Technologies is one of the leading Enterprise Feedback Management (EFM) companies in the world

The American Research and Advisory Company surveyed leading enterprise feedback management (EFM) vendors to ascertain a detailed understanding of the current marketplace.

Gartner's analyst, who found that the EFM market is growing rapidly with double-digit growth being observed by the leading vendors, listed Ransys among the leading global companies in the field.

Giora Gil-Ad, Ransys' VP Global Sales, commented on the report saying that: "As enterprises become more aware of the benefits of improved customer service, naturally the demand for solutions that will enable them to obtain an accurate perspective of their customers' level of satisfaction increases as well. We are very pleased with the conclusions of the Gartner report. This is an important achievement that gives us an added incentive to continue with our global efforts. In addition to enabling management to constantly focus on what customers want and need, Attentive® is gaining international respect as it provides enterprises with the capability to translate customer feedback into a daily work tool for service and sales centers."

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