Appraisals have become an integral part of organizations´ activities in recent years. The appraisal process usually involves several levels in the organizational hierarchy structure evaluating and measuring a certain employee's performance and professional goals and achievements. Due to the importance of the enterprise, Attentive® advanced Appraisal module is one of the most significant components in the Attentive® Suite.
The Attentive® solution serves as a planning and controlling tool in periodical employee performance appraisals conducted internally by the organization. Implementing the Appraisal module enables supporting widespread HR processes such as performance objective setting, comparison and evaluation of existing objectives, identification of promotion candidates and tracking training needs.
The advanced Appraisal module allows the user to define a workflow for the appraisal process. The workflow is defined as a sequential progression between stages using the participants´ roles, such as a self-evaluator, direct manager and indirect manager. Matrix evaluation may be applied as well, in which evaluators may be assigned without regarding their hierarchy position, such as professional evaluators, trainers and project managers. The appraisal questionnaires will be automatically sent to evaluators while proceeding in the workflow´s stages.
Apart from controlling and managing the workflow process with even more sophisticated tools, such as capability to reject the evaluation made in previous stage and setting different questionnaire profile to each stage, Attentive® Appraisal even allows the organization to handle several different workflows at the same time. In addition, a set of supplementary reports is enabling the organization to easily rank organizations´ employees and to compare organizational units. Plus, Attentive® organizational evaluations portal is available, and managers and employees are welcomed to observe the evaluations given to and by them; Makeing the Attentive® Appraisal solution the ultimate tool for the HR needs!
Phase based process - Allows a flexible elaborate evaluation process combined from several elements that are tailored to the organizational needs.
Friendly interaction - Uses a user friendly evaluation interface which enables managers to complete all evaluations in one place.
Constant availability - Provides managers year round information regarding past and present appraisals.
Automatically generated reports - Saves time and trouble by providing mangers the option to independently generate reports concerning relevant employees.
Interaction with other systems - Utilizes all information systems in your organization by importing and exporting information to and from Attentive®.
Complete respondent management - In every given moment, including an unlimited number of respondent lists. Each respondents list presents the organizational hierarchy with unlimited number of levels. The respondent lists may be imported from Excel, Outlook or even organizational information systems such as ERP. In addition, Attentive® enables the list to be editable in case the information is not up to date or if a change is needed after the appraisal process has already begun (very common in large organizations).
Workflow creation mechanism - Enables the definition of sequential process stages, including definition of appraisers for each stage, selecting the questions to be shown in each stage (questionnaire profile), setting an e-mail message to be sent at the beginning of the stage, deciding whether approval of the evaluation given in the stage is needed to be done in the next stage (if not approved, the appraisal will return to the un-approved stage appraiser).
Process management - Is done using status display- the stage an evaluation is in currently, the answering rate stages may be updated manually if needed.
Automatic reminders - Delivered to participants that have not started answering, or has not yet finished, accompanied by follow-ups on the number of reminders sent to each participant.
Attentive® organizational evaluations portal - Will assist the participants in the performance appraisal process. Using permission, each participant is authorized to review the organizational units relevant to them. The portal displays current evaluation and former appraisal processes performed with Attentive®. In addition, the portal enables managers to produce reports concerning their employees, such as comparison between them, comparison between the employee's and the unit´s measurements.
Import/Export of the appraisal´s results - Analysis, graphs and reports in varied formats (ASCII. Excel, Outlook, Word, HTML) and in high flexibility including a sorting option in each phase of the process.
Organizational systems integration - Using web services is feasible and tailored to the client when required. Hence, using Active Directory permissions for the evaluations portal or import of organizational structures from ERP systems is possible.
Attentive® advanced Appraisal solution supports a flexible workflow definition that allows each organization to perform its unique and suitable appraisal process. Be as complex and multi-dimensional as it may, appraisal workflows consist of a questionnaire that travels from one appraiser to the following one as the process proceeds, as e-mail massages invites the relevant appraiser to input their feedback concerning the employee.
The workflow starts with the appraised employee himself placing his self evaluation. The next step is the direct manager giving his own feedback and from there to the indirect manager for approval and further evaluation. Afterwards the questionnaire travels to the employee´s professional supervisor and then returns for the direct manager, which approves the final appraisal form. The form then travels to the employee, during his appraisal meeting with the direct manager adds his remarks and insights concerning the appraisal process.
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